Returns & Exchanges
At Kef, we want you to be completely satisfied with your fashion choices. If your purchase isn't quite right, you can return or exchange eligible items within 30 days of delivery for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the garments are unworn and in their original condition.
Print and Attach Label
Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your return parcel.
Drop Off and Track
Hand over your package at any authorized carrier location and keep your tracking receipt; we will process your refund within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing